Privacy Policy

Personal Information

We collect information provided by you in order to communicate further with you and provide better service. The personal information includes:

• Name and contact information including email address, mobile number, country of residence, nationality etc.
• Demographic information such as postal code and time zone.
• Other information relevant for use of our services.
• Information provided by you could be acquired from:
• Enrollment form
• Live Chat Support
• Email

Database Of User Information

The information submitted by the users on our website, is automatically stored in our database to track and assist with the enrollment, creating an account, in contacting & follow up, requesting for support, sending updates on our services and events, etc.

Purpose Of Information

We require your personal information to

• understand your needs and provide you with better services and offers.
• Using the information to create your account, provide classes for you, assist in your educational plans.
• Using the information to improve our programs and services.
• Sending promotional emails periodically about our new courses, programs, services, special offers, events or other information which we think you may find interesting using the email address which you have provided. If you are not interested in getting special promotional emails you can any time opt out & send us an email to unsubscribe for the promotional emails.
• We may also use your information to contact you by email or phone with regards to the educational services we provide.

Academia Quran stores your information in its Database, unless we receive a request delete it.

Security Of Your Information

Academia Quran is committed to safeguard your information and ensure that it is secure with us. We do not provide any unauthorized access or disclosure of the information, for which we have strict safety & security measures for managing the data.

Your information is shared as-needed internally among Academia Quran’s administration. Basic information such as name, age, gender, course details, preferred language etc. is shared with your assigned teacher. Any contact information such as email, phone number, address or other information provided is not shared with the teacher.

Academia Quran strictly prohibits the users/students sharing their personal information and contact details with the teachers or teachers sharing their personal contact details with the students, hence we request you to treat it as an Amaanah between us and never share such information with teachers. If in case any teacher asks or requests for your personal contact details you are obligated to immediately inform the Admin of Academia Quran (admin@academiaquran.com) . If you share personal information with a teacher, then Academia Quran is not responsible for anything the teacher may do with your personal information or any other activities that might occur due to your mistake of sharing the personal information. We strictly advise that you do not share personal information with teachers. In the event of any security breach, Academia Quran will notify you as soon as it comes to our notice.

Amending Your Account Information

You can review the personal information you provided us and request for any changes to the information by sending an email to the admin. You can also choose to delete your profile from our Academy. In order to close your account and remove your information from the service, please send your request to admin@academiaquran.com . Please send your request using the same email account that you have registered with us under your name. If you choose to delete your profile, we will remove your name and other personally identifiable information from our database. We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. Kindly note that all email communications will be kept in our database and it cannot be deleted or removed. All retained data will continue to be subject to the terms of this Privacy Policy which you have previously agreed to.

Changes To Privacy Policy

Academia Quran may update this privacy policy time to time. Hence, we advise you to kindly check our privacy policy if you need any updates. If there are any changes, we will display a notice on this site. Unless stated, otherwise this Privacy Policy applies.

Minors

Minors or children can only use our services under the supervision of their parents or legal guardians and we always suggest minors (under the age of 12) not to submit any personal information directly to us or use the service without proper permission from the parents or legal guardians. In case any minor submits the personal information then we assume it has been checked and verified by the legal guardians and Academia Quran will not be responsible for this. Parents can submit their contact information while submitting the registration form, however for minor students we would require the details such as Name, age, language, country in order to provide accurate program and service.

Website Cookies

As with most other websites, cookies may be used on our website. A cookie is a tiny data file saved on your computer to allow this Academy to recognize you as a previous visitor whenever you return to our site using the same computer and web browser. You may choose to accept or decline cookies.

Communications

Since we are an online academy, we will mostly communicate via e-communication channels i.e. through email, live chat and whatsapp. This includes a series of welcome emails that inform new students about various features of the service. Please be aware that you will always receive emails from the Admin Email ID (admin@academiaquran.com) for any information related to classes and other academic related concerns. The Accounts Team, will email from the Accounts Email ID (accounts@academiaquran.com) with regards to the fee and payment concerns. Teachers or respective professionals eager to work with us shall communicate with the Email ID hr@academiaquran.com.

Phone Call

In order to provide better customer service or to resolve any issues we might communicate with you through a direct mobile call on the number provided by you. If do not want to be called by phone then please specify clearly so that we may only send you messages or if you want us to call at specific times then kindly inform the Admin about the exact time as per your time zone.

Whatsapp / SMS

We may send you text messages on your Whatsapp number or mobile number regarding your admission, classes, fees, promotions or any other information related to our activities. By providing and verifying your mobile number with us, you agree to receive messages from this Academy/Institute on your mobile phone.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Legal Disclaimer

It is possible that we may need to disclose your personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with the law or any legal process in case served on our company or to exercise our legal rights or defend against legal claims.